Shipping policy
All new orders are processed within 24 hours. You should receive an email confirmation as soon as your order is placed.
Our In-stock inventory is dispatched within 48 hours and delivered within 5 working days from dispatch.
Our bespoke orders are patiently handmade, washed and dried in the Moroccan sun. Flatweave rugs take 12–15 weeks and hand-knotted rugs 15–18 weeks from order confirmation. We'll keep you updated throughout production.
We ship to Europe for €175 and to the USA for $335. For other international destinations, shipping costs will populate at checkout. For orders outside the UK, import taxes may apply and are excluded from the final purchase price.
Contact us at info@moussem.co.uk or +44 7506119515